So, who is the real client – the homeowner or business that had the loss, or the insurance company? I think…
I have 1700+ ‘friends’ on Facebook and 3300+ connections on LinkedIn (and 600+ on my Twitter account), and the worst…
3 minute read Are they calling you – or are they calling your competitor? Is your company ‘top of mind?’…
2021 or this new decade are the years of social media, at least from a business promotion standpoint. Don’t let…
4 minute read I’ve met with, interviewed, and coached literally hundreds of restoration contractors over the past 15 years I’ve…
The very last thing you need in business is a frustrated, disgusted, or angry customer or potential customer! Yet, the…
The world has changed. The pandemic of 2020-21 has and will continue to require new and different attitudes and business…
The explosion of online social media has revolutionized the way people interact in the world, and even more significantly, it…
3 minute read A Picture is Worth a Thousand Words: Consumers give more attention to images than words. It’s been…
4 min read Every one of us at one time or another has thought that “if my competition can do…
